020-2730191, 020-2722927    info@kuscco.com     | Careers  | Office Mail | HR

Automating SACCOs Must Start With The Leadership


Disruptions in the SACCOs digital world is steadily occuring and the tranformation have the power to impact the way entire movement operate.


It is squarely the leadership hand that will actively transform and accelerate the pace of the now inevitable digitization of Savings and Credit Cooperatives (Saccos).


While delivering a keynote address during the premier virtual East Africa SaccoTech Forum 2020 organized by CIO East Africa, George Ototo, Managing Director, KUSCCO underscored the need for the SACCO movement leaders to urgently embark on the journey of digital transformation if they are to impact on social development.


“Digital leadership explores the growing use of digital technologies in the business landscape, and how institutions are cultivating opportunities and addressing risks in a fast-moving, digital market environment,” stated Ototo, during the virtual forum themed Accelerating Automation for Socio-Economic Development.


Targeting deposit-taking SACCOs stakeholders the virtual forum drawing the participation of the policymakers, the industry regulator, the leadership in SACCOs specifically ranging from CEOs, Chief Finance Officers to Heads of IT.


The forum reflecting on a number of previously unimaginable innovations and transitions demonstrated steps that SACCOs are steadily making in a journey lined to re-calibrate processes to revamp social impacts in the overall goal of the cooperators participation in building the economy.


Observing that SACCOs of the future must purpose to be dynamic, Ototo laid emphasis on the need for the leadership to differ the already disrupted traditional management and instead steer their organizations to focus on adaptability, agility and transparency in this era of digital transformation.


“The organisation of the future is dynamic, adapts quickly and has no traditional management. In the past, most organizations were focused on efficiency and effectiveness.” George Ototo, Managing Director, KUSCCO


In Kenya, Saccos have come up with various strategic plans to improve their performance. Some of these plans are expected to give Sacco’s a competitive advantage in the current turbulent business environment includes; customer relationship management, education and training, information technology, regulatory framework, monitoring, evaluation and mentorship and capacity building in the cooperative movement.




ISO 9001


We commit to consistently promote SACCOs through advocacy and provision of quality technical and financial products that exceed the members’ expectations.
We shall comply with the statutory requirements and actively pursue continuous improvement of the ISO 9001:2015 Quality Management System (QMS) processes, capabilities and effectiveness

© 2020 Kenya Union of Savings & Credit Co-operatives Ltd. All Rights Reserved.